Shipping and returns
PACKAGING & SHIPPING, AS SUSTAINABLE AS POSSIBLE
Packaging
To become more sustainable with the packaging as well, we decided to use packaging made of grass paper.
Shipping
We send our parcels via DHL GoGreen. Here, too, we are always looking for ways to improve our sustainability performance.
Returns
For sustainable reasons, we would ask you not to order and return unnecessarily.
Would you like to return a product?
Then you find HERE all the information about our returns process.
If you ordered via Avocado-Store, please send us an e-mail with your order number and your return request. We will send you a returns form.
SHIPPING & PAYMENT CONDITIONS
Shipping costs
DE - 4,99 € under 50€ order value
Free shipping from 50€
AT - 4,99 €
Free shipping,
not possible at the moment
CH - currently no delivery
to Switzerland possible
EU - for parcels up to 2 kg 4,89 €, from 2 kg 8,89 €.
GB - currently no delivery possible to Great Britain
USA - Express shipping 5€, free for orders over 300€
Delivery times
Delivery of the goods takes place in Germany within 2-3 days.
For deliveries to the EU, delivery times between 5-7 working days can be expected.
For deliveries to the USA, delivery times of 5-7 working days can be expected. (However, we will soon be able to provide delivery within 2 days)
Keep in mind that there will be no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in a joint consignment unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Payment methods
Paypal
SOFORT Bank Transfer
Credit Card (Visa/Mastercard)
Amazon Pay
Shopify Payments
Klarna
Ideas?
If you have ideas on how we can work even more sustainably,
feel free to contact us at
hello@ikarusyoga.com.
Anything else forgotten?