Cancellation policy

Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.

In order to exercise your right of revocation, you must send us (IKARUS Sports & Lifestyle GmbH, Sömmeringstr, 71, 50823 Cologne, Germany, hello@ikarusyoga.com, telephone: 01737598112) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawal

If you withdraw from this contract, we will reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us or to LagerPlus GmbH (Ober der Mühle 30, 42699 Solingen, Germany) without undue delay and in any case no later than within fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the end of the period of fourteen days. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.

Sample cancellation form

(If you wish to cancel the contract, please complete and return this form.)

- To IKARUS Sports & Lifestyle GmbH, Sömmeringstr, 71, 50823 Cologne, Germany, hello@ikarusyoga.com

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following

goods (*)/provision of the following service (*)

- Ordered on (*)/received on on (*)

- Name of consumer(s)

- Address of consumer(s)

- Signature of consumer(s) (only if notice is given on paper)

- Date

(*) Delete where not applicable.

Different return cost regulation for Germany

We bear the direct costs of returning the goods if the return takes place within Germany.

Return labels

Without prejudice to your statutory rights, we will provide you with free return labels for your return. Log in to your customer account and print out the return label. You can drop off the return shipment at a parcel shop of the respective provider in Germany.

Cancellation policy [https://shop.trustedshops.com/de/rechtstexte/] created with the Trusted Shops [https://shop.trustedshops.com/de/] legal text editor in cooperation with FÖHLISCH Rechtsanwälte [https://foehlisch.com].

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