You want to return a product?

This is how the returns process works

To avoid unnecessary paper waste, we do not include return labels with our shipments. If you want to return or exchange your goods, you can do so on our new returns portal:

Your return will then be processed as quickly as possible.
For all other concerns or queries, you can also write to us at

Make your return via our returns portal.

Go to

There you can make your return in 3 easy steps.

For any other concerns, feel free to contact us.

You will receive a return label

After you have entered all the details in our returns portal, you will automatically receive your returns label for downloading.

Send free of charge and wait for confirmation

Whether you want an exchange or a refund, we'll take care of it for you!

important NOTE

Please note that we can only consider your return if you have previously registered it via our returns portal .

Otherwise, in cooperation with our warehouse & fulfillment, we cannot guarantee that your return will be processed by us and a refund will be arranged.

Ordered through Avocado-Store?

Then you cannot use the return process described above. Instead, send us an email with your order number and your return request. We will then send you your returns form to print out.

Do you have any questions?

Is something still unclear or do you have a request that we haven't answered yet? Then simply contact us by email tohello@ikarusyoga.comor via the contact form below!

Write to us!

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