This is how the returns process works
To avoid unnecessary paper waste, we do not include return labels with our shipments. If you want to return or exchange your goods, please send us an email to firstname.lastname@example.org with your request.
We will get in touch with you as soon as possible and take care of the rest.
Contact us by email at email@example.com and we will take care of your request within 24h!
Our shipping partner DHL will then automatically send you the return label, which you only have to print out and stick on the package.
Whether you want an exchange, or would rather have your money refunded - we will take care of it!